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7
min read
Published on
11 Jan 2022

Supporting Employees Through the Unexpected: Navigating Natural Disasters in the Workplace

Published on
January 16, 2025

Table of contents

The Challenge

Natural disasters disrupt lives in profound ways, but the impact on employees with disabilities and chronic health conditions often goes unnoticed. When disasters strike, unique challenges emerge:

  • Loss of Critical Resources: Nearly 50% of disabled individuals report losing access to essential medications, assistive devices, or resources during disasters, creating additional hurdles to recovery.
  • New Requests for Accommodations: Employees who may not have previously identified as disabled often experience mental health challenges like anxiety, PTSD, or adjustment disorders after traumatic events.
  • Exclusion from Preparedness Efforts: 85% of disabled individuals feel excluded from community disaster preparedness efforts, leaving them unprepared and disproportionately affected during emergencies.

These experiences lead to long-term stress and anxiety, manifesting in the workplace as higher absenteeism, reduced productivity, and increased accommodation requests.

The Human Impact

When employees face crises, they aren’t just looking for policies—they need compassion, understanding, and tangible support. Disasters create an influx of urgent requests for accommodations, often overwhelming companies unprepared for the complexity and volume.

Without adequate, easy-to-access systems in place, organizations risk failing their workforce when they need support the most, resulting in:

  • Reduced employee trust and morale
  • Heightened legal risks tied to non-compliance with accommodation laws
  • Increased turnover during an already strained time

Your Role as a Company

Proactively supporting employees during disasters starts with preparation and empathy. Here’s how organizations can bridge the gap:

  1. Expand Your Definition of Accommodations: Consider temporary needs like flexible work schedules, caregiving support, or resources for displaced employees alongside traditional ADA accommodations.
  2. Plan Ahead: Create a disaster response framework that includes accommodations for mental health and physical health needs. Ensure all employees, including those with disabilities, are included in preparedness efforts.
  3. Build Trust Through Action: Provide a clear and compassionate process for employees to request accommodations during and after disasters, signaling that their well-being is your priority.

Supporting your workforce during disasters is more than an operational challenge—it’s a responsibility. When employees feel cared for and supported during times of crisis, companies benefit from stronger loyalty, resilience, and collaboration.

Together, we can build workplaces that rise to meet the challenges of tomorrow, offering the care and flexibility employees deserve in the face of adversity.

Resources for those affected

Emergency Support & Assistance

  • CalHHS Emergency Resource Guide: Comprehensive support resources for individuals impacted by disasters, including housing, healthcare, and transportation: Visit Guide
  • Disability & Disaster Hotline: For immediate assistance with evacuation, medical needs, or resources: Call/Text: 1-800-626-4959 or Email: hotline@disasterstrategies.org
  • Independent Living Centers (ILCs): Local centers can assist with evacuation plans, medical device backups, and transportation. Find your local center here.
  • Disability Rights California: Provides legal support for issues such as: (1) Inaccessible emergency alerts, shelters, or evacuation sites, (2) Denial of service or emotional support animals, (3) Access to necessary medications or equipment. For assistance, call 1-800-776-5746.

Accessible Shelter Locations


  • The Red Cross offers accessible shelters. Check availability in your area: Find Shelters.
  • Contact your county’s Office of Emergency Services (OES) for local shelter information tailored to accessibility needs.

Medical Support & Supplies


  • CFILC Disability Disaster Access & Resources Program: Provides battery backups for medical devices, transportation, and other critical support: Learn More.
  • If you’ve lost access to medications, contact your pharmacy or healthcare provider. Some pharmacies are offering emergency refills during this crisis.
  • Teladoc is offering free virtual appointments to those affected by the fire: 855-225-5032

Mental Health Resources


  • California Warm Line: Emotional support and resources for anyone struggling: 1-855-845-7415



Disaster Distress Helpline: Crisis counseling for emotional distress related to the wildfires: 1-800-985-5990

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Supporting Employees Through the Unexpected: Navigating Natural Disasters in the Workplace

To support employees during disasters, companies need to lead with care and preparation. This means thinking beyond the usual accommodations to include things like flexible schedules or help for those displaced. It’s also about making sure everyone, especially those with disabilities, is included in disaster planning and has an easy way to ask for what they need.

Team Disclo
January 16, 2025
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The Challenge

Natural disasters disrupt lives in profound ways, but the impact on employees with disabilities and chronic health conditions often goes unnoticed. When disasters strike, unique challenges emerge:

  • Loss of Critical Resources: Nearly 50% of disabled individuals report losing access to essential medications, assistive devices, or resources during disasters, creating additional hurdles to recovery.
  • New Requests for Accommodations: Employees who may not have previously identified as disabled often experience mental health challenges like anxiety, PTSD, or adjustment disorders after traumatic events.
  • Exclusion from Preparedness Efforts: 85% of disabled individuals feel excluded from community disaster preparedness efforts, leaving them unprepared and disproportionately affected during emergencies.

These experiences lead to long-term stress and anxiety, manifesting in the workplace as higher absenteeism, reduced productivity, and increased accommodation requests.

The Human Impact

When employees face crises, they aren’t just looking for policies—they need compassion, understanding, and tangible support. Disasters create an influx of urgent requests for accommodations, often overwhelming companies unprepared for the complexity and volume.

Without adequate, easy-to-access systems in place, organizations risk failing their workforce when they need support the most, resulting in:

  • Reduced employee trust and morale
  • Heightened legal risks tied to non-compliance with accommodation laws
  • Increased turnover during an already strained time

Your Role as a Company

Proactively supporting employees during disasters starts with preparation and empathy. Here’s how organizations can bridge the gap:

  1. Expand Your Definition of Accommodations: Consider temporary needs like flexible work schedules, caregiving support, or resources for displaced employees alongside traditional ADA accommodations.
  2. Plan Ahead: Create a disaster response framework that includes accommodations for mental health and physical health needs. Ensure all employees, including those with disabilities, are included in preparedness efforts.
  3. Build Trust Through Action: Provide a clear and compassionate process for employees to request accommodations during and after disasters, signaling that their well-being is your priority.

Supporting your workforce during disasters is more than an operational challenge—it’s a responsibility. When employees feel cared for and supported during times of crisis, companies benefit from stronger loyalty, resilience, and collaboration.

Together, we can build workplaces that rise to meet the challenges of tomorrow, offering the care and flexibility employees deserve in the face of adversity.

Resources for those affected

Emergency Support & Assistance

  • CalHHS Emergency Resource Guide: Comprehensive support resources for individuals impacted by disasters, including housing, healthcare, and transportation: Visit Guide
  • Disability & Disaster Hotline: For immediate assistance with evacuation, medical needs, or resources: Call/Text: 1-800-626-4959 or Email: hotline@disasterstrategies.org
  • Independent Living Centers (ILCs): Local centers can assist with evacuation plans, medical device backups, and transportation. Find your local center here.
  • Disability Rights California: Provides legal support for issues such as: (1) Inaccessible emergency alerts, shelters, or evacuation sites, (2) Denial of service or emotional support animals, (3) Access to necessary medications or equipment. For assistance, call 1-800-776-5746.

Accessible Shelter Locations


  • The Red Cross offers accessible shelters. Check availability in your area: Find Shelters.
  • Contact your county’s Office of Emergency Services (OES) for local shelter information tailored to accessibility needs.

Medical Support & Supplies


  • CFILC Disability Disaster Access & Resources Program: Provides battery backups for medical devices, transportation, and other critical support: Learn More.
  • If you’ve lost access to medications, contact your pharmacy or healthcare provider. Some pharmacies are offering emergency refills during this crisis.
  • Teladoc is offering free virtual appointments to those affected by the fire: 855-225-5032

Mental Health Resources


  • California Warm Line: Emotional support and resources for anyone struggling: 1-855-845-7415



Disaster Distress Helpline: Crisis counseling for emotional distress related to the wildfires: 1-800-985-5990

Curious to see how accommodations can support your employees?

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