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how employers should handle stress- and burnout-related accommodation requests
Published on
11 Jan 2022

Supporting Burnout & Stress-Related Accommodation Requests: A Critical Priority for Employers

Published on
April 1, 2025
how employers should handle stress- and burnout-related accommodation requests

Table of contents

TL;DR: Workplace stress and burnout are rising, leading to a surge in mental health accommodation requests. High-stress industries and return-to-office (RTO) mandates are exacerbating the issue, putting employers at legal and retention risk.

Why employers need to act

April marks Stress Awareness Month, a time to spotlight one of the most pressing workplace challenges: stress and burnout. With increasing demands in high-pressure industries like finance, healthcare, and tech, alongside the lingering effects of the pandemic, employees are reaching breaking points.

Employers are seeing a sharp rise in burnout and stress-related accommodation requests, but many still struggle to navigate these effectively. Understanding legal obligations, implementing proactive strategies, and fostering a culture of psychological safety are key to supporting employees—and mitigating costly risks.

Stress, burnout & mental health in the workplace

Mental health challenges have skyrocketed in recent years:

  • Gen Z and Millennial workers are experiencing record levels of stress, with 91% of Gen Z reporting at least one symptom of stress or anxiety. (APA, 2023)
  • The World Health Organization (WHO) has classified burnout as an “occupational phenomenon,” acknowledging it as a work-related condition.
  • More than half (57%) of employees say work is the leading cause of their stress, with mental health accommodation requests rising by 40% since 2020. (APA, 2023)

This isn’t just an HR challenge—it’s a business crisis. Employees struggling with unaddressed stress or burnout are more likely to experience productivity declines, absenteeism, and long-term health complications.

The legal risks of ignoring stress accommodations

Industries known for intense work cultures, long hours, and high stakes—such as finance, healthcare, and legal professions—are among the hardest hit by burnout. Employees in these fields often experience chronic stress, anxiety, and exhaustion, leading to increased accommodation requests for mental health support.

Employers must recognize that burnout and stress-related conditions can qualify as disabilities under the Americans with Disabilities Act (ADA) and other global disability laws. Failing to provide reasonable accommodations—such as modified workloads, flexible schedules, or access to mental health resources—can lead to:

  • EEOC complaints from employees whose accommodation requests are denied or mishandled
  • Legal action for failing to meet ADA compliance requirements
  • Reputational damage as workplace mental health issues gain more public attention

As stress-related accommodation requests continue to rise, companies must proactively address mental health needs, ensuring they have clear policies and processes in place to support employees before legal and retention risks emerge.

Why return-to-office is fueling more stress requests

The implementation of return-to-office (RTO) mandates has significantly impacted employee mental health, leading to increased stress and accommodation requests.

  • Mental Health Impact: A 2023 survey by Korn Ferry revealed that 58% of employees felt that their company's RTO mandate would negatively affect their mental health. ​(Employee Benefit News)
  • Accommodation Requests: The Equal Employment Opportunity Commission (EEOC) observed a 16% increase in disability discrimination charges between 2021 and 2022, particularly concerning conditions like anxiety, depression, and post-traumatic stress disorder. ​(Psychology Today)

Employers enforcing RTO policies must be prepared to adapt by offering hybrid work options, flexible schedules, or other supportive measures to mitigate stress and ensure compliance with the Americans with Disabilities Act (ADA).

How employers can support stress-related accommodation requests

Proactively addressing stress accommodations is not just about compliance—it’s about building a sustainable and supportive workplace. Here’s what employers can do:

  1. Recognize stress as a legitimate workplace challenge
    • Understand that chronic stress is a valid reason for an accommodation request and should be taken as seriously as any other disability accommodation.
  1. Implement clear & compassionate processes for mental health accommodations
    • Provide training for managers on identifying and handling stress-related accommodation requests appropriately.
    • Use a centralized system to manage, track, and document accommodation requests securely.
  1. Offer reasonable accommodations for burnout & stress
    • Examples of accommodations include:
      • Flexible schedules (adjusted work hours, hybrid/remote options)
      • Modified workloads (reducing non-essential tasks, reassigning responsibilities)
      • Mental health breaks (additional PTO or wellness days)
      • Access to Employee Assistance Programs (EAPs) and therapy resources
  1. Create a culture of psychological safety
    • Encourage open conversations about stress and burnout without fear of retaliation.
    • Establish mental health-friendly policies that support work-life balance.
  1.  Be proactive about high-risk work environments
    • Identify teams or departments experiencing chronic high stress and proactively offer support before employees are forced to request accommodations.
    • Consider reducing excessive overtime expectations and ensuring workloads are realistic for sustainable productivity.

A healthier workplace is a stronger workplace

Supporting employees facing burnout and stress is no longer optional—it’s an essential part of creating an inclusive and legally compliant workplace. With Stress Awareness Month as a timely reminder, employers should commit to proactively addressing mental health accommodations, implementing sustainable work practices, and fostering a culture of well-being.

Ignoring stress-related accommodation requests doesn’t just hurt employees—it creates serious risks for companies. By taking action today, organizations can reduce turnover, prevent legal issues, and build a healthier, more resilient workforce.

Does your workplace have a plan?

If your company isn’t sure how to handle stress-related accommodations, Disclo can help. Our platform makes it easy to manage accommodation requests, ensure compliance, and create a workplace that supports mental health.

💡 Learn more about how we help organizations support employees dealing with stress and burnout. Book a demo to see how Disclo works.

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how employers should handle stress- and burnout-related accommodation requests

Supporting Burnout & Stress-Related Accommodation Requests: A Critical Priority for Employers

Workplace burnout and stress is rising, leading to a surge in mental health accommodation requests — putting employers at legal and retention risk.

TL;DR: Workplace stress and burnout are rising, leading to a surge in mental health accommodation requests. High-stress industries and return-to-office (RTO) mandates are exacerbating the issue, putting employers at legal and retention risk.

Why employers need to act

April marks Stress Awareness Month, a time to spotlight one of the most pressing workplace challenges: stress and burnout. With increasing demands in high-pressure industries like finance, healthcare, and tech, alongside the lingering effects of the pandemic, employees are reaching breaking points.

Employers are seeing a sharp rise in burnout and stress-related accommodation requests, but many still struggle to navigate these effectively. Understanding legal obligations, implementing proactive strategies, and fostering a culture of psychological safety are key to supporting employees—and mitigating costly risks.

Stress, burnout & mental health in the workplace

Mental health challenges have skyrocketed in recent years:

  • Gen Z and Millennial workers are experiencing record levels of stress, with 91% of Gen Z reporting at least one symptom of stress or anxiety. (APA, 2023)
  • The World Health Organization (WHO) has classified burnout as an “occupational phenomenon,” acknowledging it as a work-related condition.
  • More than half (57%) of employees say work is the leading cause of their stress, with mental health accommodation requests rising by 40% since 2020. (APA, 2023)

This isn’t just an HR challenge—it’s a business crisis. Employees struggling with unaddressed stress or burnout are more likely to experience productivity declines, absenteeism, and long-term health complications.

The legal risks of ignoring stress accommodations

Industries known for intense work cultures, long hours, and high stakes—such as finance, healthcare, and legal professions—are among the hardest hit by burnout. Employees in these fields often experience chronic stress, anxiety, and exhaustion, leading to increased accommodation requests for mental health support.

Employers must recognize that burnout and stress-related conditions can qualify as disabilities under the Americans with Disabilities Act (ADA) and other global disability laws. Failing to provide reasonable accommodations—such as modified workloads, flexible schedules, or access to mental health resources—can lead to:

  • EEOC complaints from employees whose accommodation requests are denied or mishandled
  • Legal action for failing to meet ADA compliance requirements
  • Reputational damage as workplace mental health issues gain more public attention

As stress-related accommodation requests continue to rise, companies must proactively address mental health needs, ensuring they have clear policies and processes in place to support employees before legal and retention risks emerge.

Why return-to-office is fueling more stress requests

The implementation of return-to-office (RTO) mandates has significantly impacted employee mental health, leading to increased stress and accommodation requests.

  • Mental Health Impact: A 2023 survey by Korn Ferry revealed that 58% of employees felt that their company's RTO mandate would negatively affect their mental health. ​(Employee Benefit News)
  • Accommodation Requests: The Equal Employment Opportunity Commission (EEOC) observed a 16% increase in disability discrimination charges between 2021 and 2022, particularly concerning conditions like anxiety, depression, and post-traumatic stress disorder. ​(Psychology Today)

Employers enforcing RTO policies must be prepared to adapt by offering hybrid work options, flexible schedules, or other supportive measures to mitigate stress and ensure compliance with the Americans with Disabilities Act (ADA).

How employers can support stress-related accommodation requests

Proactively addressing stress accommodations is not just about compliance—it’s about building a sustainable and supportive workplace. Here’s what employers can do:

  1. Recognize stress as a legitimate workplace challenge
    • Understand that chronic stress is a valid reason for an accommodation request and should be taken as seriously as any other disability accommodation.
  1. Implement clear & compassionate processes for mental health accommodations
    • Provide training for managers on identifying and handling stress-related accommodation requests appropriately.
    • Use a centralized system to manage, track, and document accommodation requests securely.
  1. Offer reasonable accommodations for burnout & stress
    • Examples of accommodations include:
      • Flexible schedules (adjusted work hours, hybrid/remote options)
      • Modified workloads (reducing non-essential tasks, reassigning responsibilities)
      • Mental health breaks (additional PTO or wellness days)
      • Access to Employee Assistance Programs (EAPs) and therapy resources
  1. Create a culture of psychological safety
    • Encourage open conversations about stress and burnout without fear of retaliation.
    • Establish mental health-friendly policies that support work-life balance.
  1.  Be proactive about high-risk work environments
    • Identify teams or departments experiencing chronic high stress and proactively offer support before employees are forced to request accommodations.
    • Consider reducing excessive overtime expectations and ensuring workloads are realistic for sustainable productivity.

A healthier workplace is a stronger workplace

Supporting employees facing burnout and stress is no longer optional—it’s an essential part of creating an inclusive and legally compliant workplace. With Stress Awareness Month as a timely reminder, employers should commit to proactively addressing mental health accommodations, implementing sustainable work practices, and fostering a culture of well-being.

Ignoring stress-related accommodation requests doesn’t just hurt employees—it creates serious risks for companies. By taking action today, organizations can reduce turnover, prevent legal issues, and build a healthier, more resilient workforce.

Does your workplace have a plan?

If your company isn’t sure how to handle stress-related accommodations, Disclo can help. Our platform makes it easy to manage accommodation requests, ensure compliance, and create a workplace that supports mental health.

💡 Learn more about how we help organizations support employees dealing with stress and burnout. Book a demo to see how Disclo works.

Curious to see how accommodations can support your employees?

Schedule a free demo today.
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